Terms of service

Terms of Service

Last updated: June 26, 2026

OVERVIEW

Welcome to Nabiva.

The terms “we”, “us” and “our” refer to Nabiva. Nabiva operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience through our online store and related services.

Nabiva is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, including our Privacy Policy, Refund Policy, and Shipping Policy, describe your rights and responsibilities when you access, browse, purchase from, or otherwise use our website and services.

Please read these Terms of Service carefully. By visiting, interacting with, or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use our website or services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence. If you allow any minor dependents to use our website or services on devices you own, purchase, or manage, you are responsible for their use of the services.

To use our website or purchase products from our store, you may be asked to provide certain information, such as your name, email address, billing information, payment information, shipping address, and other order-related details.

You represent and warrant that all information you provide to us is accurate, current, complete, and that you have the necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to display and describe our products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, measurements, specifications, or other content on our website will be completely accurate, complete, reliable, current, or error-free.

Product colors and appearance may vary slightly depending on your screen, device settings, lighting, and display configuration.

Product measurements, capacity, size, weight, and specifications are approximate and may vary slightly due to manufacturing differences, manual measurement, or product updates.

Please read and follow all product instructions, warnings, and care guidelines before use. For household, kitchen, cleaning, electronic, or battery-powered products, customers are responsible for using the products safely and in accordance with the product instructions.

We do not warrant that the appearance, quality, or performance of any product purchased from us will meet your expectations exactly or be identical to how it appears on our website.

All product descriptions, prices, images, availability, and specifications are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products that we offer to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order through our website, you are making an offer to purchase the selected products.

Nabiva reserves the right to accept, decline, cancel, or limit any order for any reason at our sole discretion. Your order is not accepted until we confirm acceptance and process your payment.

We may refuse or cancel orders that appear to be fraudulent, unauthorized, inaccurate, incomplete, placed for resale, or otherwise in violation of these Terms.

Please review your order carefully before submitting it, including product selection, quantity, shipping address, contact information, and payment details.

Orders may be cancelled within 12 hours after purchase. Once an order has been processed, packed, or shipped, it can no longer be cancelled.

If we need to cancel, modify, or decline your order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.

Your purchases are subject to our Refund Policy, which can be viewed here:

[INSERT REFUND POLICY LINK]

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale, unauthorized distribution, or export.

SECTION 4 - PRICES, TAXES, AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product will be the price in effect at the time your order is placed and will be shown in your order confirmation email.

Unless otherwise expressly stated, listed prices do not include taxes, shipping fees, handling fees, customs duties, import taxes, brokerage fees, or other charges that may apply to your order.

For international orders, customers are responsible for any customs duties, import taxes, brokerage fees, or other charges required by the destination country or region. These charges are not controlled by Nabiva and are the responsibility of the customer.

We may offer promotions, discounts, or special offers from time to time. Such promotions may be subject to additional terms and conditions. If there is a conflict between the promotion terms and these Terms of Service, the promotion terms will apply to that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, billing address, shipping address, payment card number, and payment card expiration date, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

1. The payment information you provide is true, correct, and complete;

2. You are authorized to use the payment method provided;

3. Charges incurred by you will be honored by your payment provider; and

4. You will pay all charges incurred by you at the posted prices, including shipping fees, handling fees, taxes, and any applicable charges.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery are subject to our Shipping Policy, which can be viewed here:

[INSERT SHIPPING POLICY LINK]

Delivery times shown on our website or in order communications are estimates only and are not guaranteed.

We are not liable for delays caused by shipping carriers, customs processing, incorrect shipping information, weather conditions, holidays, supply chain disruptions, or other events outside our reasonable control.

Once an order has been shipped, delivery is handled by the carrier. We will assist customers in investigating lost or delayed packages where reasonably possible, but we cannot guarantee carrier performance or delivery timing.

Please make sure your shipping address is accurate and complete before placing your order. We are not responsible for failed delivery, delays, returned packages, or lost packages caused by an incorrect or incomplete shipping address provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, the customer may be responsible for any additional reshipping fees.

If your tracking information shows that your package has been delivered but you cannot locate it, please contact the carrier first and then contact us at wxwmna@outlook.com so we can help review the situation where possible.

SECTION 6 - INTELLECTUAL PROPERTY

Our website and services, including but not limited to our trademarks, trade names, logos, product names, text, images, graphics, videos, audio, product reviews, page design, website layout, content selection, and arrangement, are owned by Nabiva, its affiliates, licensors, or content providers and are protected by applicable intellectual property laws.

These Terms permit you to access and use our website and services for your personal, non-commercial use only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, scrape, copy, sell, resell, or transmit any material from our website without our prior written consent.

Except as expressly provided in these Terms, nothing in these Terms grants you any license or rights in any intellectual property owned by Nabiva, Shopify, or any third party.

The name Nabiva, our logos, designs, product names, service names, and slogans are trademarks or trade identifiers of Nabiva or its licensors. You may not use them without our prior written permission.

Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on our website are the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide you with access to third-party tools, apps, integrations, payment providers, shipping providers, or other third-party services as part of our website and services.

We do not monitor, control, or have input over all third-party tools or services. You acknowledge and agree that access to such tools or services is provided “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.

Your use of any third-party tools or services is entirely at your own risk and discretion. You should review and understand the terms and policies of the relevant third-party provider before using such tools or services.

We may also offer new features, tools, or resources through our website in the future. Such new features, tools, or resources will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites, materials, or services that are not owned or controlled by Nabiva.

We are not responsible for examining or evaluating the content, accuracy, policies, security, or practices of any third-party websites or services. If you choose to access third-party links or websites, you do so at your own risk.

We are not liable for any harm, loss, damage, or dispute related to your access to, purchase from, or use of any third-party websites, products, services, resources, or content.

Please review the third party’s policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Nabiva is powered by Shopify, which enables us to provide our online store and related services to you.

However, any sales and purchases you make through our store are made directly with Nabiva. By using our website and services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Nabiva, including any injury, damage, loss, claim, or dispute resulting from purchased products or services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Nabiva.

SECTION 10 - PRIVACY POLICY

All personal information we collect through our website and services is subject to our Privacy Policy, which can be viewed here:

[INSERT PRIVACY POLICY LINK]

Because our store is powered by Shopify, Shopify may also collect and process personal information about your access to and use of our website in order to provide and improve the services.

Information you submit to our website may be transmitted to and shared with Shopify, payment processors, shipping carriers, fulfillment partners, service providers, and other third parties that help us operate our store and provide services to you.

These parties may be located in countries or regions different from where you reside.

By using our website and services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 - FEEDBACK, REVIEWS, AND USER CONTENT

If you submit, upload, post, email, or otherwise provide any ideas, suggestions, feedback, reviews, photos, videos, proposals, plans, testimonials, or other content to us, whether online, by email, through social media, or otherwise, you grant Nabiva a worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, publish, translate, distribute, display, and create derivative works from such content in any media for any purpose, including commercial, marketing, promotional, and operational purposes.

You represent and warrant that:

1. You own or have the necessary rights to submit such content;

2. Your content does not violate the rights of any third party;

3. Your content is accurate and not misleading;

4. Your content does not contain unlawful, abusive, defamatory, obscene, offensive, or harmful material; and

5. Your content does not contain viruses, malware, or other harmful code.

We may, but are not obligated to, monitor, edit, refuse, or remove content that we determine, in our sole discretion, to be unlawful, offensive, misleading, harmful, or otherwise objectionable.

We are not responsible for user-submitted content and assume no liability for any content posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, product availability, specifications, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, including after you have submitted your order.

We are not obligated to update, amend, or clarify information on our website except as required by law.

SECTION 13 - PROHIBITED USES

You may access and use our website and services only for lawful purposes.

You may not access or use our website or services, directly or indirectly:

1. For any unlawful, fraudulent, abusive, or malicious purpose;

2. To violate any applicable international, federal, provincial, state, local, or regional law, rule, or regulation;

3. To infringe upon or violate our intellectual property rights or the intellectual property rights of others;

4. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person;

5. To submit false, inaccurate, or misleading information;

6. To upload or transmit viruses, malware, or any other harmful code;

7. To send spam, phishing messages, unsolicited advertising, chain letters, or other similar solicitations;

8. To impersonate any person or entity or misrepresent your identity or affiliation;

9. To interfere with or disrupt the security, functionality, or operation of our website or services;

10. To scrape, copy, extract, harvest, collect, or track personal information or website content without authorization;

11. To use bots, crawlers, spiders, scrapers, automated tools, AI agents, or other automated means to access, interact with, or extract data from our website without our permission;

12. To bypass, interfere with, or circumvent security measures, access controls, robot exclusion headers, CAPTCHA systems, or other restrictions; or

13. To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of our website or services.

We reserve the right to suspend, disable, restrict, or terminate your access to our website or services at any time, without notice, if we determine that you have violated these Terms.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

This section applies if you use, allow, enable, or cause the deployment of any software, service, bot, crawler, scraper, AI agent, or automated system that accesses, uses, or interacts with our website or services.

An “Agent” means any software, service, or system that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can access or interact with our website without direct human supervision.

No Agent may access, use, or interact with our website or services unless it clearly identifies itself and operates in accordance with all applicable laws, these Terms, and our technical restrictions.

We may limit, block, restrict, or prohibit Agent access at any time, including through technical measures.

Agents must not:

1. Conceal or misrepresent their identity;

2. Mimic human behavior in order to bypass restrictions;

3. Circumvent CAPTCHA systems or similar security measures;

4. Ignore robots.txt, robot exclusion headers, or similar instructions;

5. Scrape, extract, copy, or collect content or personal information without authorization; or

6. Interfere with the security, operation, or performance of our website.

SECTION 15 - TERMINATION

We may terminate these Terms or your access to our website or services, in whole or in part, at any time and for any reason, without notice, to the fullest extent permitted by law.

You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Reviews and User Content, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through our website and services is made available for general information purposes only. We do not warrant the accuracy, completeness, reliability, or usefulness of such information.

Any reliance you place on such information is strictly at your own risk.

Except as expressly stated by Nabiva, our website, services, and all products offered through our website are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied.

To the fullest extent permitted by law, we disclaim all warranties and conditions, express or implied, including but not limited to implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee, represent, or warrant that your use of our website or services will be uninterrupted, timely, secure, error-free, or free from viruses or harmful components.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no case shall Nabiva, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, suppliers, licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, exemplary, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, loss of goodwill, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.

This limitation applies to any claim arising from or related to your use of our website or services, any products purchased through our website, any errors or omissions in content, any delay or failure in delivery, or any loss or damage incurred as a result of using our website, services, or products, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Nabiva, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, suppliers, and related parties from and against any losses, damages, liabilities, claims, demands, judgments, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

1. Your breach of these Terms of Service or any policies incorporated by reference;

2. Your violation of any applicable law or regulation;

3. Your violation of the rights of any third party;

4. Your misuse of our website, services, or products; or

5. Your content, feedback, reviews, or other submissions.

We reserve the right to control the defense and settlement of any claim subject to indemnification. You agree to cooperate with us in the defense of such claims.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on our website constitute the entire agreement and understanding between you and Nabiva and govern your use of our website and services.

These Terms supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and Nabiva, including any prior versions of these Terms.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer, or assign these Terms or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent will be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice, to the fullest extent permitted by law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide services or products to you shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to conflict of law principles.

Nothing in these Terms limits any mandatory consumer protection rights that may apply to you under the laws of your country or region of residence.

SECTION 23 - DISPUTES

If you have a concern or dispute, please contact us first at wxwmna@outlook.com so we can try to resolve the matter informally.

To the fullest extent permitted by applicable law, any dispute arising from or relating to these Terms, our website, our services, or your purchase of products from Nabiva shall first be addressed through good-faith communication between you and Nabiva.

Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.

SECTION 24 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

SECTION 25 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

We will notify you of any material changes to these Terms where required by applicable law. Your continued use of or access to our website or services following the posting of any changes to these Terms constitutes acceptance of those changes.

SECTION 26 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Nabiva
wxwmna@outlook.com
101, Building 8, No. 666, Hexi Village, Houdongmen, Lanshan Sub-district Office, Linyi City, Shandong Province, China